How does it work?

Information for alumni mentors

Step 1 - Create an account

You can activate your SUCCESS mentor account here.  You will need an account to be able to connect with current students.

Step 2 - Receive a contact request

Current students at Ustinov College are able to search for alumni within the SUCCESS database who might be able to offer voices of experience.  You may then be contacted by our students using the online system.  If a student sends you a message, you will receive an email notification to the address that you have provided.

Step 3 - Respond to a contact request

Click on the link within your emai notification to respond to the student.  You will be directed to this website to reply.  Please use this system to respond to all messages.  Your reseponse will then be sent to the student through the online system.

Step 4 - Communication

Once you have shared your experiences, the communication will close.  This may be following one or multiple messages  from the contact.  Your relationships can be managed through the 'My Contacts' section of these webpages.

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Frequently Asked Questions

Who will contact me?

SUCCESS Mentors will be contacted by current students at Ustinov College, Durham University, via the SUCCESS Careers Network platform which facilitates contact between alumni and current students.

How often will I be contacted?

The frequency of contact will depend on the requirements of an individual student and your availability.  Students will contact you when they require advice or an insight into a particular career path, but will be understanding if you have other commitments which must take priority.  As a SUCCESS Mentor, you will have the choice to accept contact from a student and will be able to decide whether to continue supporting the student.  A limited number of conversations can be maintained at a single point in time.

What will I be asked?

The SUCCESS Careers Network is designed to support students in six key areas: general career information, your career journey, CVs, recruitment processes, industry insights and business start-ups.  As a SUCCESS Mentor, you will be able to select those areas in which you would like to assist our students.  Potential student contacts will then be able to filter the mentor database by their preferred areas of support.

What is expected of me as a SUCCESS Mentor?

As a SUCCESS Mentor, you shoul dbe willing to respond to students' queries with relevant and useful information about your field of expertise.  You are not expected to provide work experience, CV-checking or employment opportunities.  It is clearly understood by students that you are offering your own personal opinion in confidence and as a volunteer.